Contact Us - We're Here To Help!
🤝 Have a question about our products, shipping, or your order? We’re here to help!
⚡ Our friendly support team aims to respond as quickly as possible and make your experience smooth and stress-free.
📩 Feel free to reach out anytime — whether you need product info, order updates, or just a quick answer.
💙 We’re always happy to assist!
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Shipping Information
- While all products are shipped by trusted local suppliers, international suppliers may also be used at times to meet high order demand and maintain consistent stock availability.
- Every shipment is handled with care to ensure product quality, authenticity, and safe delivery to our customers.
- Orders are typically processed within 1–3 business days. Once dispatched, orders will arrive within 7–14 business days, depending on location and supplier availability.
- If your order is damaged or lost during transit, a free replacement shipment will be sent at no additional cost.
⚠️ Important Notice
- Address Accuracy: Please ensure your shipping address is complete and correct at checkout. We are not responsible for delays, failed deliveries, or lost parcels due to incorrect or incomplete address details provided by the customer.
- Customs Disclaimer: We are not responsible for delays, inspections, or seizures by customs authorities. Once an order has been shipped, customs processing is outside our control.
- OzPeptides provides peptides only for laboratory research.
They are not intended for human consumption, medical treatment, or diagnostic use.